Nutraceuticals Payments
Supplements Don't Have to Mean Payment Hell
We know which acquirers understand nutra - and won't terminate you for being in the industry.
Talk to UsThe Challenge
Subscription model scrutiny
Recurring billing on supplements triggers fraud flags. Most PSPs see continuity and run the other way.
Free trial nightmares
Trial-to-paid conversions are a chargeback magnet. Banks assume the worst about your business model.
Elevated chargeback rates
Industry average sits at 2-4%. One bad month and your acquirer starts talking termination.
Health claim compliance
FTC, FDA, ASA - regulators scrutinize every claim. Your PSP needs to understand the difference between compliant and problematic.
Friendly fraud epidemic
Customers forget they subscribed, claim they never ordered, or just want free product. The industry attracts it.
Our Approach
Subscription-friendly acquirers
We work with PSPs that understand recurring billing. They won't panic at your business model.
Compliant merchants only
We focus on brands with proper labeling, substantiated claims, and clear billing descriptors. This opens better PSP options.
Chargeback prevention stack
Ethoca, Verifi, clear descriptors, pre-dunning - we help you implement prevention before chargebacks kill your account.
Multi-acquirer strategy
Never put all volume through one PSP. We help you diversify so one termination doesn't end your business.
Billing transparency
Clear terms, recognizable descriptors, easy cancellation - we help you structure things so customers don't reach for the dispute button.
Reserve management
High-risk means reserves. We negotiate reasonable terms and help you plan cash flow around them.
MCC Coverage
Relevant Merchant Category Codes for nutraceuticals businesses:
Frequently Asked Questions
Can you help with trial offer models?
Yes, but honestly. We work with PSPs that accept trial offers when done compliantly - clear disclosure, easy cancellation, no hidden charges. Dark pattern trials? Find another broker.
What chargeback rate is acceptable?
Most acquirers want under 1%, but nutra-friendly PSPs understand you'll run higher. 1.5-2% is manageable with the right prevention tools. Above 2% consistently and we need to fix your funnel.
Do you work with CBD/hemp products?
CBD is a different beast - technically federally legal but still restricted by most acquirers. We have options, but expect higher rates and more scrutiny.
What about international shipping?
Global fulfillment means multi-currency processing. We connect you with PSPs that handle cross-border efficiently without excessive FX markups.
How do reserves work in nutraceuticals?
Expect 5-10% rolling reserves for 6+ months. Some PSPs want capped reserves. We negotiate based on your processing history and chargeback performance.
Ready to find the right PSP for your nutraceuticals business?
Tell us about your business. We'll show you your options.
Get Started