themos

E-commerce Payments

E-commerce Payments for Merchants Who Got the Boot

Stripe rejected you. PayPal froze your funds. We connect complex e-commerce merchants with acquirers who actually want your business.

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The Challenge

Mainstream PSP rejections

Stripe, PayPal, and Square reject merchants for vague 'policy violations'. Dropshipping, replicas, high-ticket items - they don't want to deal with complexity.

Account freezes at scale

You hit volume limits you didn't know existed. Funds get held. Account terminated with 30 days notice. Business continuity goes out the window.

Cross-border complexity

Selling globally means multi-currency, local payment methods, and international chargebacks. Most PSPs make this harder than it needs to be.

Long delivery windows

Dropshipping and made-to-order mean 14-45 day fulfillment. Acquirers see this as chargeback risk and either reject you or demand excessive reserves.

Product category restrictions

Supplements, replicas, adult products, CBD - entire product categories are blacklisted by mainstream PSPs regardless of legality.

Our Approach

Acquirers who want your volume

We work with PSPs that actively seek high-volume e-commerce. Your transaction volume is an asset, not a liability.

Extended delivery tolerance

We know which acquirers understand dropshipping timelines and won't panic at 30-day fulfillment windows.

Multi-PSP redundancy

Never get caught with one account again. We help you set up backup processing so one termination doesn't kill your business.

Chargeback prevention

High volume means chargeback exposure. We connect you with prevention tools and alert services before you hit threshold problems.

Reserve negotiation

Rolling reserves eat into cash flow. We help you understand market rates and negotiate terms that don't strangle your working capital.

Category-specific placement

We know which acquirers accept which product types. No more wasting months on applications that were never going to work.

Frequently Asked Questions

I was rejected by Stripe/PayPal - can you help?

Probably. Depends why. If it's product category, volume, or business model issues, we likely have acquirer options. If it's fraud or compliance violations, you need to fix those first. We'll be straight with you about what's realistic.

What about dropshipping with 30+ day delivery?

We have acquirers who understand extended fulfillment models. Expect higher reserves initially, but these can often be reduced after you establish a clean track record. Clear shipping policies and proactive customer communication help.

How much more expensive than Stripe?

For complex e-commerce, expect 3-5% vs Stripe's 2.9%. The premium reflects higher risk categories. But processing at 4% beats not processing at all. Rates can improve with volume and clean history.

Can you help with replica/counterfeit products?

Not if they infringe trademarks. That's illegal and no legitimate acquirer will touch it. If you're selling unbranded alternatives or products in categories that are merely restricted (not illegal), that's different - we can help.

What documentation do I need?

Company registration, ID for directors, bank statements, website/store for review, and processing history if you have it. Requirements vary by acquirer - we'll tell you exactly what each needs before you apply.

Ready to find the right PSP for your e-commerce business?

Tell us about your business. We'll show you your options.

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